World Investment Advisors, LLC. - AdvisorConnect Access – Incident details

All systems operational

AdvisorConnect Access

Resolved
Major outage
Started 2 months agoLasted about 13 hours

Affected

AdvisorConnect

Major outage from 9:30 AM to 11:15 AM, Partial outage from 11:15 AM to 4:00 PM, Degraded performance from 4:00 PM to 10:52 PM

Messaging

Major outage from 9:30 AM to 11:15 AM, Partial outage from 11:15 AM to 4:00 PM, Degraded performance from 4:00 PM to 10:52 PM

Reporting

Major outage from 9:30 AM to 11:15 AM, Partial outage from 11:15 AM to 4:00 PM, Degraded performance from 4:00 PM to 10:52 PM

APIX

Major outage from 9:30 AM to 11:15 AM, Partial outage from 11:15 AM to 4:00 PM, Degraded performance from 4:00 PM to 10:52 PM

AdvisorConnect APIC

Major outage from 9:30 AM to 11:15 AM, Partial outage from 11:15 AM to 4:00 PM, Degraded performance from 4:00 PM to 10:52 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.