World Investment Advisors, LLC. - AdvisorConnect Access – Incident details

1Password access to passwords and other items experiencing degraded performance

AdvisorConnect Access

ResolvedMajor outage13 hours 22 minutes

Affected

AdvisorConnect

Major outage from 9:30 AM to 11:15 AM, Partial outage from 11:15 AM to 4:00 PM, Degraded performance from 4:00 PM to 10:52 PM

Messaging

Major outage from 9:30 AM to 11:15 AM, Partial outage from 11:15 AM to 4:00 PM, Degraded performance from 4:00 PM to 10:52 PM

Reporting

Major outage from 9:30 AM to 11:15 AM, Partial outage from 11:15 AM to 4:00 PM, Degraded performance from 4:00 PM to 10:52 PM

APIX

Major outage from 9:30 AM to 11:15 AM, Partial outage from 11:15 AM to 4:00 PM, Degraded performance from 4:00 PM to 10:52 PM

AdvisorConnect APIC

Major outage from 9:30 AM to 11:15 AM, Partial outage from 11:15 AM to 4:00 PM, Degraded performance from 4:00 PM to 10:52 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC
    We are currently investigating this incident.